Managing Resources for Records and Archives Services
Armstrong, Michael. A Handbook of Personnel Management Practice. 4th ed. 1991.
*Duchein, Michel. Archive Buildings and Equipment. ICA Handbooks Series, Vol. 6. Munich, GER: KG Saur, 1988.
UNESCO. PGI. Survey of Archival and Records Management Systems and Services 1982. (RAMP Study PGI-82/WS/3). Paris, FR: UNESCO, 1982.
*Wilsted, Thomas, and William Nolte. Managing Archival and Manuscript Repositories. Chicago, IL: Society of American Archivists, 1991.
See Chapter 6 on financial planning and budgeting.
Strategic Planning for Records and Archives Services
*Bryson, John M. Strategic Planning for Public and Non-profit Organizations. San Francisco, CA: Jossey-Bass, 1988.
Carnegie, Dale. How to Develop Self Confidence and Influence People by Public Speaking.
*Finch, Elsie Freeman, ed. Advocating Archives: An Introduction to Public Relations for Archivists. Metuchen, NJ: Society of American Archivists and Scarecrow Press, 1994.
Levy, Sidney J. and Albert G Robles. The Image of Archivists: Resource Allocators' Perceptions. Chicago. IL: Society of American Archivists, 1984.
Mazikana, Peter C. Archives and Records Management for Decision Makers: A RAMP Study. (RAMP Study PGI-90/WS/8). Paris, FR: UNESCO, 1990. Available electronically through the UNESCO website.
McCarthy, Paul H. Archives Assessment and Planning Workbook. Chicago, IL: Society of American Archivists, 1989.
Methven, Patricia, et al. Measuring Performance. Best Practice Guide 1. London, UK: Society of Archivists, 1993.
Osborne, David and Ted Gaebler. Reinventing Government: How the Entrepreneurial Spirit is Transforming the Public Sector. New York, NY: NAL Dutton, 1993.
Taylor, HA. Archival Services and the Concept of the User: A RAMP Study. (RAMP Study PGI-84/WS/4). Paris, FR: UNESCO, 1984.
Analysing Business Systems
Beniger, James. The Control Revolution. Cambridge, MA: Harvard University Press, 1986.
Flood, RL and Garson, ER. An Introduction to the Theory and Application of System Science, 2d ed. New York, NY: Plenum Press, 1993.