© D.L. Crumbley
KPMG’s 10 steps to follow contd..
Consider prosecution. Before you make the call, weigh the plusses and minuses and determine if your insurance company requires prosecution.
Terminate business relations. If the fraud is external, business relations with the suspect individual or organization should be terminated.
Seek advice and assistance. An important consideration is whether you have the knowledge and resources necessary to effectively manage the process.
Prepare a witness list. It is important that statements be taken before a “party line” can develop.
Consider the message. Whatever you do will affect future situations. Now may be the time to change the way your business operates.