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Chapter 11, Stephen P. Robbins, Mary Coulter, and Nancy Langton, Management, Eighth Canadian Edition.

Copyright © 2005 Pearson Education Canada Inc.

Chapter 11, Stephen P. Robbins, Mary Coulter, and Nancy Langton, Management, Eighth Canadian Edition.

Copyright © 2005 Pearson Education Canada Inc.

Exhibit 11.2 The Human Resources Management Process

Environment

Environment

Decruitment

Recruitment

Human

Resource

Planning

Selection

Orientation

Training

Performance

Management

Career

Development

Compensation

and

Benefits

Identification and Selection

of Competent Employees

Adapted and competent

employees with up-to-date

skills and knowledge

Competent and high-performing employees who

are capable of sustaining high performance over

the long term

1. Identifying and selecting 2. retains competent  employees

3. knowledge and skills

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