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Chapter 11, Stephen P. Robbins, Mary Coulter, and Nancy Langton, Management, Eighth Canadian Edition.

Copyright © 2005 Pearson Education Canada Inc.

Chapter 11, Stephen P. Robbins, Mary Coulter, and Nancy Langton, Management, Eighth Canadian Edition.

Copyright © 2005 Pearson Education Canada Inc.

The HRM Process

Functions of the HRM Process

Identifying and selecting competent employees

Providing employees with up-to-date knowledge and skills to do their jobs

Ensuring that the organization retains competent and high-performing employees

Let’s look deeper at selecting – interviewing skills…

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