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Chapter 11, Stephen P. Robbins, Mary Coulter, and Nancy Langton, Management, Eighth Canadian Edition.

Copyright © 2005 Pearson Education Canada Inc.

Chapter 11, Stephen P. Robbins, Mary Coulter, and Nancy Langton, Management, Eighth Canadian Edition.

Copyright © 2005 Pearson Education Canada Inc.

Selecting –Tips for Managers: Some Suggestions for Interviewing

Structure a fixed set of questions for all applicants.

Have detailed information about the job for which applicants are interviewing.

Minimize any prior knowledge of applicants’ background, experience, interests, test scores, or other characteristics.

Ask behavioural questions that require applicants to give detailed accounts of actual job behaviours.

Use a standardized evaluation form.

Take notes during the interview.

Avoid short interviews that encourage premature decision making.

Source: Based on D.A. DeCenzo and S.P. Robbins, Human Resource Management, 7th ed. (New York, Wiley: 2002, p. 200)

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