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EPSON PRODUCT SUPPORT BULLETIN - page 9 / 28

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(11) On rare occasions the viewer screen may go blank when connecting or disconnecting the camera. If this happens the viewer is still working. Repluging the USB cable/AV jack may fix this. You can also turn off the viewer if needed.

P-6000/P-7000 Firmware Update Instructions:

Note: Before starting the firmware update process, confirm that there are no files on the memory card. The card should be formatted on a computer with a Memory Card reader and not in the camera.

To download and install the new firmware file, you will need the following:

  • Windows-based PC or Macintosh computer with Internet access

  • Operating Systems: Windows 2000/XP Home/Pro/XP/XP Pro x64 Edition/Vista/ Windows 7; Macintosh OS 10.2.8 to 10.6.x

  • Memory card reader/writer

  • Formatted Compact Flash (16MB to 8GB), SD memory card (16MB to 2GB); or 2GB to 32GB SDHC card. Note: there must be no data on the card

  • P-6000/P-7000 battery installed (fully-charged battery recommended)

  • AC adapter – must be plugged in to a wall socket and connected to the viewer before the firmware update can be performed.

Firmware Update Procedure: Download the file epson13865.exe for Windows users or epson13866.dmg for Mac users from the Epson website (www.epson.com). Follow the on-screen instructions to download and extract the file onto your computer. For PC users all files will be extracted to C:\EPSON\epson13865_firmware_update_251. For Mac users all files will be extracted to epson13866_firmware_update_251 on the desktop.

To verify the current firmware version on your viewer:

  • (1)

    Power on the unit

  • (2)

    From the Home screen go to Settings and press OK.

  • (3)

    Select Device Information and use the 4 way ring to select the firmware version menu.

Press OK.

If you have firmware version 01.57.7431-0110-0107-0112 or later installed on your viewer then

proceed to the next section. Note: See bulletin PSB.2009.06.003 / PSB.2009.09.002 or PSB.2009.11.001 for upgrading from firmware versions prior to 1.57.

Steps: Install a blank memory card into a memory card reader/writer and copy the “PSV5FIRM” folder (including all the files in the folder) to the root directory of the memory card.

Verify that the battery is installed in the P-6000 or P-7000 viewer.

Connect the AC adapter to the viewer, but do not power it on. Page 3 of 5

PSB.2010.06.001

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