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Cultural Competency in the Deaf and Hard of Hearing Populations Self-Identification - page 3 / 5

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Cultural Competency in the Deaf and Hard of Hearing Populations Accommodations/Interpreters 101

Communication access is mandated by law

Qualified Interpreters, FM systems, Live captioning and others

Family members, interested community/church advocates ARE NOT qualified interpreters in a clinical setting

When using an interpreter, look at and speak directly to the person with whom you are communicating

An interpreter is a facilitator only, NOT a clinician

Unintelligible or abnormal speech can be expected to be identified as such by the interpreter

Daily living accommodations

Pagers, TTY’s, Alerting systems

Public Services

TEDP, CSD Relay, State Agencies

Avoid using flattery, i.e. “You have such good English skills.” to justify not providing accommodations.

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