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CONTENTS

List of tables and figures Acknowledgements Executive Summary

SECTION 1: INTRODUCTION AND METHODOLOGY

Introduction

Methodology

SECTION 2: KEY FINDINGS

Part 1: London's low paid workers

Part 2: Pay and conditions

Part 3: Living in London

SECTION 3: SUMMARY OF SECTORS

Part 1: Cleaning London's Underground

Part 2: Office cleaning and other services

Part 3: Hotel and hospitality work

Part 4: Care work

Conclusions References Appendix 1: The questionnaire

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2 3 4

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