The world that used to be far away is now at our door steps. Information that was once reserved for the few is available with a click of a computer mouse. The stable workforce and long-term working relationships are a thing of the past. We must now engage with people with different accents, different values, different views, and different ideas. We are increasingly relying on services and products that are offered to us by people whose names, cultures and languages we can barely spell or pronounce.
We are seeing that skills in managing diversity are no longer just nice to have. To prosper, to survive, in today’s marketplace our understanding and ability to manage the diversity that is part of our daily existence must be upgraded from elective to required.
Cultivating Diversity in the Workplace page 5