II. Control Organization
In the above paragraphs, the movement of trains between two adjacent stations is discussed. But train operation neither starts from here nor ends here. There are many aspects which have to be managed and kept in mind and accomplished before even a single train can run. Also on a daily basis the Indian Railways are handling tremendous amounts of passenger and goods traffic across the country spanning many different railway divisions and zones.
Hence in order to keep this vast machinery in motion as also to utilize the assets to the maximum, a Divisional Control Organization is setup at each Divisional headquarters.
This Organization functions under the management of the Operating Department. The Operating Dept. is headed by a senior DOM (Divisional Operating Manager). He is assisted by other junior officers such as the DOM, Asst. DOM, Junior DOM, etc.
In addition a Control Office is also operational at the Divisional Headquarters of the Railway Division. This Control Office can be considered to be the actual brain of the Division as far as the minute-to minute management of the of the railway is considered. If the division is very large or has an unusual route layout then additional control offices may be provided at other important stations of the Division from where they can control the sections in their charge.
The hierarchy in the Control Offices is loosely in the following format:
Chief Controller (CTNL):
He is overall incharge of the control office and all controllers are subordinate to him. He is usually engaged in the macro management of the sectional traffic and dealing with abnormal events in the section under his charge.