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Motivation by Job Design: The JCM

Job Characteristics Model (JCM)

Hackman and Oldham’s concept that any job can be described through five core job dimensions:

Skill variety – Requirements for different tasks in the job.

Task identity – Completion of a whole piece of work.

Task significance – The job’s impact on others.

Autonomy – Level of discretion in decision making.

Feedback – Amount of direct and clear information on performance.

The way elements in a job are organized (job design) impacts motivation, satisfaction, and performance.

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