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as high priority include rail fleet expansion and power upgrades that would al- low the full use of eight-car trains on all rail lines, safety and security enhance- ments, such as building a police training facility and expanding the Metrobus and Metro used its strategic goals and objectives to prioritize projects for American Recovery and Reinvest- ment Act (stimulus) funding. Metro’s approach was highlighted as a best practice by the Metropolitan Policy Program at Brookings in its Implementing ARRA: Innovations in Design in Metro America report (July 2009). MetroAccess fleet of vehicles. Metro used its strategic goals and objectives to prioritize projects for Ameri- can Recovery and Reinvestment Act (stimulus) funding. Metro’s approach was highlighted as a best practice by the Metropolitan Policy Program at Brookings in its Implementing ARRA: Innovations in Design in Metro America report (July 2009). The identification and prioritization of Metro’s capital needs are the first two phases of the strategic capital planning process being developed at Metro. As the figure to the right illustrates, the core of the strategic process is Metro’s agency goals which guide investment and implementation decision. Once capital priorities are established, Metro will develop the capital bud- get and deliver the capital program. Next, Metro intends to monitor how efficiently the capital program was delivered and to evaluate progress made towards agency goals. All of these steps contained in this strategic planning process have existed at Metro, but the connec- tion between these steps and agency goals is being strengthened. 1. Generate Capital Needs Inventory 5. Monitor Delivery and Outcomes 2. Prioritize Capital Needs Metro Goals

4. Deliver Capital Program

3. Program Capital Budget

Metro’s Strategic Framework

Strategic Capital Planning Process

GOAL: Create a Safer Organization

Objective

Definition

Improve customer and employee safety and security (“prevention”)

Provision, maintenance, upgrade or replacement of assets to prevent breakdowns and malfunctions, to reduce incidents and to comply with federal

environmental and safety regulations. Protection of assets from vandalism, fraud, crime, or terrorism. Implementation of employee safety and security programs, training and testing.

Strengthen Metro’s safety and security response (“reaction”)

Facility enhancements, new equipment and stra- tegic partnerships that improve Metro’s ability to respond to emergencies. Enhance incident response timing, planning, preparation and implementation.

Introduction 11

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