Systems and Technology
In order to secure Metro’s tech- nology infrastructure and reduce the risk of malicious attacks, cyber terrorism and fraud, Metro will put in place a comprehen- sive Agency-wide security architecture.
44 Capital Needs Inventory
Business Support Software and Equipment ($256.5 Million)
Business Support Software and Equipment projects include improvements to Metro’s technology infrastructure to enhance the security of electronic informa- tion, replace outdated machines with newer, more technologically advanced
equipment and upgrade software to support the corporate and financial manage- ment of the agency. Metro’s Business Support Software and Equipment program totals $256.5 million over the next 10 years (see table below).
In order to secure Metro’s technology infrastructure and reduce the risk of mali- cious attacks, cyber terrorism and fraud, Metro will put in place a comprehensive agency-wide security architecture. This includes additional security measures for credit card transactions made by Metro riders, including the purchase of farecards, loading value to SmarTrip cards and paying parking fees. IT security controls are required by Payment Card Industry (PCI) and financial system audits to protect electronic data and resources.
Metro will also replace key equipment necessary for transit operation support. New portable radios will enable transit police officers to quickly respond to incidents. Outdated currency processing machines, used by Metro employees
for making fare box revenue deposits, will be replaced with newer machines that
are more reliable and efficient.
Many of Metro’s financial management software systems are at end-of-life and w i l l n o l o n g e r b e s u p p o r t e d b y t h e v e n d o r . T h i s i n c l u d e s s o f t w a r e f o r t r e a s u r y ,
budget, cash management and accounts payable. Planned improvements will
address out-of-date technology management techniques. In addition, the Metro
IT OneStop and Office Automation program will provide for remote trouble- shooting and electronic software distribution, increasing response time and
productivity. Moving away from manual paper based processes to electronic records and forms through implementation of a document management system will produce significant employee productivity gains.
Total (YOE, $ Millions)
CNI 049: Management Support Software CNI 048: Sensitive Data Protection Technology CNI 050: Metro IT OneStop and Office Automation CNI 046: Document Management System CNI 103: Police Portable Radio Replacement CNI 030: Currency Processing Machines Total
$100.9 $69.3 $47.1 $33.1 $3.9 $2.2 $256.5
Business Support Software and Equipment includes the following CNI projects: