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Business Fifth Canadian edition,  Griffin, Ebert & Starke

     © 2005 Pearson Education Canada Inc.

Voluntary Arbitration & Compulsory Arbitration

Voluntary arbitration

Settles a contract dispute by having a third party hear union and management arguments and issue a binding resolution (voluntary cooperation)

Compulsory arbitration

Settles a contract dispute by having management and union forced to let a neutral third party issue a binding resolution (non-voluntary cooperation)

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