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Annual Service Contract - page 24 / 43

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1996-2002

3.49%

In the two calendar years of private operation unaccounted-for-water was:

2003-2004

7.05%

This percentage, 7.05%, can be translated into gallons of water lost and number of customers that could have been served. OMI’s unaccounted-for-water, above the allotted 3.5%, for the calendar years 2003-2004 is:

798 million gallons

or

enough water to serve 11,000 residents

The following graphs depict the previously mentioned results.

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