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Annual Service Contract - page 34 / 43

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Within the Water Distribution System there is a piece of equipment called a Backflow Device. The Service Contract spells out the required maintenance for equipment necessary to operate the Municipal Utility. These devices have an inspection and test schedule.

As an example of poor performance, the February 2005 Monthly Report from OMI contains the following data pertaining specifically to the Backflow Devices:

Beginning number of backlogged orders584

New work orders received for the month180

Number of work orders completed267

Remaining backlogged orders497

The results are that 62% of the Backflow device inspections and testings are backlogged.

Further examples of other backlogs reported from the February 2005 Monthly Report are:

TASK% Backlog

Water Production Maintenance

Preventative

Mechanical  70%

Well Flushing  67%

Corrective

Mechanical  22%

Structural  50%

Corrective Maintenance Work Orders

Small meter TR Repair/Replace  34%

Small meter DR Repair/Replace  57%

Small meter backyard Repair/Replace  11%

Meter Box Trim  15%

Meter Box Lid Replace  24%

Meter Box Replace  75%

Large Meter Repair/Replace93%

Large Meter Raised/Lowered100%

Water Service Line Manifold R/R17%

Average Corrective Maintenance Backlog  33%

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