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Frequently Asked Questions

I do not see the message that I need to send.

  • a.

    Click the link directly above the Message List of the Text Message Center’s main page. This will open the New Message Request Form.

  • b.

    In the Actual Text Message field, type the body of the message that you wish to send. Watch your message length! Text messages in the United States cannot exceed 160 characters (including name and phone number). In Canada, the limit is 136 characters.

  • c.

    Then select the Department that would be responsible for sending the text message.

  • d.

    In the Instructions field, describe the unique purpose of the text message serves, and identify any fields that may hold variable information.

  • e.

    Click Submit.

  • f.

    These messages will be reviewed on a quarterly basis and added based on demand and cross campus usage. Approved messages will appear in the Message List 30-45 days after review, and will be labeled “New.”

g. For “emergency” “one off” message requests, email the body of the text message, along with the unique purpose of the message and the date by which the message must be sent, to ccitext@cci.edu, where your request will be reviewed

Text Messaging Center 2.0

3

November 2009

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