Smartphones in the US Enterprise
Mobile Device Management Summary Mobile Device Management software allows IT managers to secure, monitor, manage, provision, and audit mobile devices deployed across an enterprise. Typically solutions include a server component, which sends out the management commands to the mobile devices, and a client command, which runs on the handset and receives and implements the management commands.
IT managers most commonly elect to use an MDM to secure and manage devices within a corporate network. With the increase in employee- owned smarthpones entering corporations, the blurring of lines between personal and professional tools, the different device types and operating systems, and the ongoing need to protect corporate data, MDMs are well suited to help IT executives manage, monitor, and secure their corporate environments.
While our research uncovered a general lack of awareness about MDM technology among IT managers and developers, we believe IT executives will gain a better understanding of MDM vendors in the future, due in part to industry consolidation, along with the growing complexity of mobile device management in the enterprise. As IT managers encounter growing demand from their constituents to support both personal devices that double as corporate resources, we expect IT executives to reach out to vendors that can help them pro-actively manage this daunting complexity.
Challenges in evaluating MDM vendors today: In general, IT managers will have a hard time distinguishing the various MDM vendors from one another based on the capabilities they offer, since most MDM providers offer the same common capabilities. When examining MDM vendors by the operating systems they support, a more discerning picture emerges: some vendors offer OS support for all of the mainstream OSs, while others support only one or a few OSs. Other vendors have announced plans to support additional operating systems in coming months.
Mobile Device Manager Solutions
Good Technology Good for Enterprise
Microsoft System Center Mobile Device Manager
MobileIron Virtual Smartphone Platform
Motorola Mobility Services Platform
Sybase Afaria Mobile Device Management
Tangoe Mobile Device Management
Trust Digital Enterprise Mobility Management
Wavelink Avalanche Mobility Center
Zenprise Mobile Manager
FIGURES Key Features Offered by MDM Vendors
Highest Level of Operating Systems Supported by Key MDM Vendors
In addition to offering a feature-by-feature comparison, we describe the current MDM landscape, including technology alignments, partnerships, and recent acquisitions.