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GRIEVANCE PROCEDURE

If possible, it is important to resolve issues at the very lowest level.  TCCD has developed timely procedures for filing grievances.  In the event the participant is not satisfied, said participant may appeal the grievance by filing the following documentation within ten (10) working days of the alleged violation:

Design/Construction

                     Step I – File documentation with the Director of Facilities Planning, who  

                                  will respond within ten (10) working days of receipt of the grievance;

         Step II – File grievance with Provost; within ten (10) working days of receipt of response from            the Director of Facilities Planning.  Provost will respond within ten (10) working         days.

                     Step III – File grievance with Chancellor within ten (10) working days of receipt of response        

                                     from the Director of Facilities Planning for decision, which will be final step

                                     within TCCD.  Chancellor will respond within ten (10) working days.

Purchasing

         Step I – File documentation with the Director of Purchasing, who

will respond within ten (10) working days of receipt of the grievance;

      Step II – File grievance with the Vice Chancellor of Financial Services within ten (10)

working days of receipt of response from the Director of Purchasing. The Vice Chancellor of Financial Services will respond within ten (10) working days.  

                     Step III – File grievance with the Chancellor within ten (10) working days of receipt of

 response from the Vice Chancellor of Financial Services for decision, which will be

 final step within TCCD.  The Chancellor will respond within ten (10) working days.                     

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