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Please telephone Exhibitor Services at the Melbourne Convention & Exhibition Centre on (03) 9235 8110 or email exservices@mcec.com.au for more information.

Freight For quotes on freight forwarding please complete the FREIGHT TRANSPORTATION QUOTE REQUEST FORM (located within Supplier Forms on the website) or alternatively contact Kylie at Agility on 03 9330 3303.

Furniture Hire An extensive range of furniture and shelving is available for hire. Furniture hire must be arranged prior to Thursday 21 July. Orders received after this date will incur a 20% late order surcharge. All goods delivered and then cancelled will be charged at half rate plus cartage. Contact Hayley Riglesford from Expo Net to discuss requirements on 02 9645 7000 or email hayley@exponet.com.au / www.exponet.com.au

Goods Removal Any product being removed by an exhibitor DURING the show must be logged out and taken from the building via Show Office. Security will NOT allow exhibitors to carry out goods through the loading or entry/exit doors. Please note that you must gain a Good Removal Form from the Show Office.

Goods Sold Exhibitors selling any item during the exhibition must issue a receipt to the buyer to enable the goods to be taken out of the building. The receipt must state the exhibitor’s name, stand number, description of the goods and the value of the item/s purchased, and are to be presented to door security on leaving. This is your protection against theft.

Insurance – Goods The Organiser does not have an insurance policy that covers exhibitors’ goods. You are therefore advised to extend your existing Property Insurance Policy to cover loss of stock and display equipment due to theft or damage.

Lighting Your stand may require lighting, in addition to house lighting, to highlight special features within your stand area. The rule of thumb is one spotlight per 5m2 (2 track spotlights per 9m2 are included in a Pre-Built Stand package that includes the fascia remaining fixed to the front of the stand, i.e the track lighting runs behind the fascia). To place an order, complete the LIGHTING AND POWER ORDER FORM located within Supplier Forms on the website. Please note, Testing and Tagging is a legal requirement in all temporary Exhibition work sites, should the testing and tagging not be completed the electrical equipment will be removed. Free testing and tagging will be done on site and a testing and tagging representative will visit each stand.

Lighting and power to your site may mean there is a power box located on your stand and thought should be given to its concealment. Closer to the show you will be notified if a power box will be located on your stand. There are several options for concealment, which can be discussed with Exhibition Hire - Electrical, the official electrical contractor.

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Stand lighting will be wired separately to stand power. All stand lighting will be switched off at the close of each show day and turned on prior to the show opening each day. All portable light fittings used in the Centre are required to have a Certificate of Approval or Suitability from an Australian or New Zealand Electrical Safety Regulator. For more information contact Magdalena Jablonski at Exhibition Hire - Electrical on 02 9645 7000.

LP Gas Cylinders Liquid Petroleum Gas (LPG) cylinders shall not exceed 9 Kg in size. Maximum of 2 per stand. Exhibitors requiring larger amounts of gas must apply to the Office of Gas Safety with copies of approval given to Event Operations Department and Organisers. The organiser and the venue need to know if you intend to have an LP Gas cylinder on your stand. The cylinder must be removed from the building overnight, and the connection must be checked for leakages every morning. This process is to be arranged by each exhibitor with the appropriate supplier. If you intend to bring a gas cylinder to the show, complete the LP GAS FORM, and fax it back to EEA on 03 9855 2916. For further information see also paragraph 1.8 in the OH&S section of this manual.

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