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The Melbourne Convention & Exhibition Centre is pleased to announce the introduction of a new internet access service for event attendees, to complement our comprehensive fixed broadband services. The venue now offers wireless internet access. Please note that this service is only suitable for access and does not provide constant access to websites.

The wireless service will be available to clients via two subscription plans.

  • Plan 1 will provide users with 1 hour of internet access at a rate of $10 (256Kb bandwidth, 75Mb


  • Plan 2 will provide users with up to 8 hours of internet access at a rate of $20 (256Kb bandwidth, 250Mb


Both plans will be available for purchase via the MCEC Wireless Portal, which provides secure purchase via credit card.

To connect to the MCEC wireless service, simply switch on your wireless card and use your PCs software to search for the "MCEC" network. Once connected, open your Internet Explorer browser which will automatically direct you to the MCEC Wireless Portal to enable you to purchase one of the two available plans.

  • All calls made from the Exhibition Centre or Convention Centre are charged at the following rates. International calls will be charged at the carrier rates applicable at the time of the event and will be settled after the event when the call details are available.



Local Calls STD / Mobile Calls

44 cents flat rate 44 cents per minute

Public phones are available adjacent to the kiosk and on the concourse.

The Organiser cannot take messages to be relayed to staff working on stands.

For further information regarding communications, contact Exhibitor Services at the Melbourne Convention & Exhibition Centre on 03 9235 8110 or email exservices@mcec.com.au. If you wish to place an order please complete the COMMUNICATIONS ORDER FORM, located within Supplier Forms on the website.

Testing & Tagging Melbourne Convention and Exhibition Centre will be checking that all portable electrical items are tested and tagged. This includes laptops, phone charges, eftpos machines, lamps (anything plugged into a power point). It is an OH&S legislation that all electrical equipment is assessed for possible electrical faults. Any brand new items should already carry a test and tag label. If your equipment is older than 12 months old or hasn’t been tested and tagged within the last 12 months, it will need to be.

You can have your items tagged and tested onsite during move in by Tag It Safe free of charge. A representative will be available onsite to assist you with your tagging needs. Booking will not be required for this service. If you have any questions about this please contact Jane Cavedon on 03 9276 5555.

Walls Walls are compulsory if you have a neighbour, and must be built to a height of 2.4 metres. Wall height may only be exceeded with the consent of all adjoining neighbours. Where consent of neighbours has been given, you are then required to dress that part of your wall that is exposed to your neighbours stands. Permission must also be obtained from adjoining neighbours if you wish to use their walls.

To obtain your neighbours contact details please phone your EEA Sales Manager on telephone 03 9276 5555.

Island Stands need not have walls.

A fall from almost any height can result in injury. Exhibitors are required to conduct a risk assessment on the proposed task, and to put in place control measures to prevent injuries caused by falling from heights.

Elevated work platforms are available for hire for working at heights. Please contact Nic Cochrane at Cliftons Rigging Service on 03 9416 6844 for further details.


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