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 THE RIDE GUIDE

Suggestions

The MBTA wishes to improve your travel experience on THE RIDE.  You, our customers, have valued insight and we welcome your suggestions.  Additionally, in these days of heightened security it is especially important for us to rely on our customers and drivers; so please remember,”If you see or sense something, say something”.

MBTA Resources

The following MBTA programs and contacts are available to make transportation easy and accessible for all travelers:

For our deaf and hard of hearing customers please utilize a “Relay Operator” when a TTY line is not available for your use.

www.mbta.com “Rider Tools’ for all Transit Updates and Travel Information

MBTA Police Emergency: 617-222-1212(V), 617-222-1200(TTY)

MBTA Senior and Disability Pass Information

www.mbta.com Riding the T Accessible Services Office for Transportation Access

Reduced Fare passes (buses, subways and trains) for seniors and persons with disabilities are available at Back Bay Station on the Orange Line. For information, call 800-543-8287(V) toll-free-in-state, 617-222-5438(V), 617-222-5854(TTY).

Elevator / Escalator Update Line

800-392-6100, press 6 or www.mbta.com ‘Rider Tools’

617-222-2828(V)

617-222-5854(TTY), Mon. - Fri., 8:30 a.m. - 5:00 p.m.

For all other accessibility related questions concerning MBTA buses, subway, trains or commuter boat call 800-543-8287(V) toll-free-in-state, 617-222-5976(V), 617-222-5854(TTY).

Travel Information 800-392-6100(V), 617-222-3200(V),

    617-222-5146(TTY)

MBTA-OTAPage 11 of 1212/01/07 R1.7

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