I M P R O V I N G T H E P R A C T I C E O F M A N A G E M E NT
The effective leader: Understanding and applying emotional intelligence
By John D. Mayer and David Caruso
Reprint # 9B02TF10
IVEY MANAGEMENT SERVICES • NOVEMBER/DECEMBER 2002 COPYRIGHT © 2002
To order copies or request permission to reproduce materials,please contact: Ivey Publishing,Ivey Management Services c/o Richard Ivey School of Business The University of Western Ontario London,Ontario N6A 3K7 Tel: (519)661-3208 Fax: (519)661-3882 Email: email@example.com Ivey Management Services prohibits any form of reproduction,storage or transmittal of this material without its written permission.This material is not covered under authorization form CanCopy or any other reproduction rights organization.
Ivey Business Journal Online is published by Ivey Management Services a division of the Richard Ivey School of Business. For subscription information,please contact: Tel: (519) 661- 4215 Email: firstname.lastname@example.org or visit www.iveybusinessjournal.com