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Smart Survey Design


1. Making your Surveys Accessible and 508 Compliant

SurveyMonkey is now the only online survey application that is Section 508 Certified. We ensure that by using our standard survey designs, your survey will meet all current US Federal Section 508 certification guidelines.

Section 508 is a Federal law that outlines the requirements to make online information and services accessible to users with disabilities. You can access the government web site that outlines the requirements and helpful links regarding section 508 here (http://www.section508.gov/index.cfm?FuseAction=Content&ID=3). All Federal agencies are required to use 508 certified software and technologies when available.

We believe that it is important for our customers to be able to reach the broadest range of potential respondents possible to provide you with the most accurate results. It is estimated that there are 54 million people in America living with a disability. Being able to access feedback from this demographic will allow you to more effectively address the concerns and views of a more representative population.

Our developers have updated our survey design system across the board so all standard survey designs are accessible for respondents with disabilities without changing the appealing look or function of your survey.

A. RampWEB Web Accessibility Consulting:

To achieve compliancy we worked closely with the RampWEB Web Accessibility Consulting (http://www.RampWEB.com) group who certified us as Section 508 compliant on June 5, 2008. RampWEB is the industry leader in web accessibility and is one of the most trusted names in accessibility certification. For more information on RampWEB Web Accessibility Consulting, please click here.

The Voluntary Product Accessibility Template, or VPAT’s purpose, is to assist Federal contracting officials and other buyers in making preliminary assessments regarding the availability of commercial "Electronic and Information Technology" products and services with features that support accessibility. The VPAT was developed by the Information Technology Industry Council (ITI) in partnership with the U.S. General Services Administration (GSA).

To view SurveyMonkey’s VPAT, please click the following link: http://s3.amazonaws.com/SurveyMonkeyFiles/VPAT SurveyMonkey.pdf

We were fortunate enough to be able to collaborate with one of RampWEB’s top accessibility consultants, Jim Thatcher (http://www.jimthatcher.com/index.htm), a pioneer

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