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Criteria

Creating a climate of trust and openness in working with others through

  • listening and responding

  • being congruent in expressing self

  • providing encouragement, support, and feedback

Revealing understanding of a multicultural, non- sexist society by

  • responding to

individuals

  • displaying

sensitivity

Uses active listening and responding skills which

Uses active listening and responding skills which

Uses listening and responding skills which

are highly facilitative.

are facilitative.

are minimally

Exemplary Proficient Marginal

facilitative.

Unacceptable

Fails to listen and responds in ways that are destructive of relationships.

Maximally congruent in expressing oneself.

Congruent in expressing oneself.

Minimally congruent in expressing oneself.

Highly incongruent in expressing oneself.

Provides hopeful encouragement, maximum support, and highly constructive feedback.

Provides encouragement, support, and constructive feedback.

Provides some encouragement, minimal support, and minimally constructive feedback.

Provides discouraging, non-supportive, and destructive feedback.

Responds consistently to individuals as people,

not stereotypes.

Responds most of the time to individuals as people, not stereotypes.

Responds more often than not to individuals as people, not stereotypes.

Responds to people stereotypically.

Displays consistently the utmost sensitivity in working with individuals from varied cultural backgrounds.

Displays rather consistently sensitivity in working with individuals from varied cultural backgrounds.

Displays most of the time some degree of sensitivity in working with individuals from varied cultural backgrounds.

Displays consistently a lack of sensitivity in working with individuals from varied cultural backgrounds.

2

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