Terry Freedman would like to thank everyone who contributed to this booklet directly, and also to those who did so indirectly by making such great resources available on the internet; also, for comments and proof-reading – needless to say, and mistakes remaining are entirely my own. And last but not least, Elaine for not minding being a Web 2.0 widow whilst I was engaged in this project!
Whilst every care has been taken in the preparation of this publication, Terry Freedman Ltd is not responsible or liable for any analysis, action planning or any other decisions made by a user based on the content of the publication, or for any loss or damage arising either directly or indirectly from the use of this content.
In addition, all quotations and references have been given in good faith, and copyright obtained where applicable. If, however, we have inadvertently not done so, please contact me so that I can make the appropriate amendments.