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Connection types ............................................................................................................... 36 Adding, editing, and deleting connections ......................................................... 36

Citrix ICA 37 ........................................................................................................... Iceweasel connection ........................................................................................ 39 rdesktop connection .......................................................................................... 40 XDM connection ................................................................................................ 44 Other ................................................................................................................. 45 Advanced Configuration utility ........................................................................................... 46 Configuring available connections .................................................................... 47 Configuring user connections ............................................................................ 47 Assigning connections to users ........................................................ 49 Configuring connections as primary, secondary, or to auto

49 connect ............................................................................................. GLOBAL UI (User Interface) in KIOSK Mode ................................................... 51 Setting Citrix global settings .............................................................................. 52 Server Location ................................................................................ 52 Preferences ...................................................................................... 52 Hotkeys ............................................................................................. 53 Drive Mapping .................................................................................. 53 COM ports ........................................................................................ 54

4 Citrix

Introduction ......................................................................................................................................... 56 Citrix (ICA) .......................................................................................................................................... 56 ICA Client Settings ............................................................................................................. 57 Preferences ....................................................................................................... 57 Connection View ............................................................................................... 57 Program Neighborhood Agent (PNAgent) ......................................................... 57

5 Support Hardware warranty ............................................................................................................................. 58 Software warranty .............................................................................................................................. 58 Image updates and add-ons ............................................................................................................... 58 Custom image requests ..................................................................................................................... 58 Availability of Linux Open Source code .............................................................................................. 59

6 Frequently Asked Questions Linux operating system ...................................................................................................................... 60 System Administration ........................................................................................................................ 60 System Management ......................................................................................................................... 60 General ............................................................................................................................................... 62 Manageability ..................................................................................................................................... 63

7 Troubleshooting Altiris ................................................................................................................................................... 66 HP Connection Administrator ............................................................................................................. 66 Citrix ICA ............................................................................................................................................ 66 rdesktop .............................................................................................................................................. 67 Iceweasel ........................................................................................................................................... 67

vi

ENWW

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