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Performance Management: Planning for Your Annual Performance Evaluation - page 26 / 32

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Listen . . . And React  Accordingly

Listen carefully during the performance discussion.  Focus on the speaker.

Listen for ideas, not just facts and explanations.

Be an active listener.  Practice it by learning to restate or paraphrase what you heard in your own words to ensure mutual understanding.

Listen with your eyes and your ears.  Watch for nonverbal cues and body language.

Let your supervisor finish before you interrupt, seek to clarify, or ask questions.

If you don’t understand something they have said, say so.  Ask questions to clarify.

Ask for specific examples of what you should or should not do as a way of clarifying your supervisor’s expectations.

Control your reactions – seek to avoid defensiveness, bias, anger, etc.

When discussing your point of view, focus on your performance.  Do not compare yourself to others, compare yourself to the measure or criteria.

Demonstrate you want to learn from mistakes and missteps – improve and develop is growth.

Keep an open mind.

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