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Contract/Regulation xxiv

Impact of Contract/Regulation on Function xxv

Service Level Agreement between Network Service Provider and Users regarding performance and availability

NM activities need to ensure that these SLA are met through proper network configuration, routing configuration, setting priority levels if possible, determining alternative routes, etc. Examples of SLAs are ability to provide a throughput of  b  KBPS, ability to deliver messages of size less than m bytes within t seconds, a bound on service ability a% of the time, etc.

Policyxxvi

From Actor xxvii

May xxviii

Shall Not xxix

Shall xxx

Description (verb) xxxi

To Actor xxxii

Provide a throughput of  b  KBPS

Customer

X

Provide a throughput of  b  KBPS

ServiceProvider

Deliver messages of size less than m bytes within t seconds

Customer

x

ServiceProvider

Provide a bound on service ability a% of the time

Customer

x

ServiceProvider

Contract/Regulation xxxiii

Impact of Contract/Regulation on Function xxxiv

SLA’s between provider and user/organizations on security.

NM activities need to ensure that these SLA are met through proper network configuration, routing configurtion, setting and enforcing security levels if possible, determining security mechanisms, etc.

Policyxxxv

From Actor xxxvi

May xxxvii

Shall Not xxxviii

Shall xxxix

Description (verb) xl

To Actor xli

Limited access to an application by a specified set of users

Customer

X

X

Shall provide services to users within the set. Shall not provide services to users outside the specified list.

ServiceProvider

EnterpriseManagementGenericUseCase.doc8

Printed 6/18/2004

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