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Troubleshooting

Before You Call

This appendix allows you to troubleshoot problems you may have installing or using the EtherTalk protocol. After trying these suggestions, if you are still having difficulty, call Oki Data Customer Support at 1-800-OKI-DATA (1-800-654-3282).

If you have trouble sending data to the printer through your OkiLAN 6200e, check the following:

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Verify that the OkiLAN 6200e printer appears in the Chooser

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Printer configuration

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Printer hardware

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OkiLAN 6200e configuration

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OkiLAN 6200e hardware

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Cabling and/or connectors

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Macintosh System version

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LaserWriter driver version

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Application software configuration

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