in order to ascertain the delivery status of their items. In order to assist you when you call, our pleasant, helpful Customer Service Representatives will need to know the tracking (“registration”) number, so please have this information on hand.
Express Mail Service is offered at the following Post Offices across Jamaica:
Corporate Area Post Offices
Rural Post Offices
Central Sorting Office, CSO, Kingston
Vineyard Town, Kingston 3
Cross Roads, Kingston 5
Liguanea, Kingston 6
Mona, Kingston 7
Constant Spring, Kingston 8
Half Way Tree, Kingston 10
Hagley Park, Kingston 11
Whitfield Town, Kingston 13
Denham Town, Kingston 14
Meadowbridge, Kingston 19
Western District Office, Kingston 20
St. Ann’s Bay
On presentation of the item our customer service representative will advise customers of the despatch times for items according to airline flight schedules. Customers will be notified of the cut-off times for EMS items, as these are be based on the mail despatch times. This enables our customers to know the approximate delivery time to the addressee. The mail item will be checked for compliance with international security regulations and therefore must not be sealed prior to being submitted at the customer service desk. It is then weighed to establish the cost.
The entire Post Office team is working towards advancing the Jamaican postal service’s capacity to provide modern, efficient, yet very cost-effective services. We are committed to facilitating communication for development. The Customer Service Unit at the Central Sorting Office in Kingston will be happy to provide more details on this new entry into the international courier service arena.
Committed to Facilitating Communication for Development
Customer Service: Tel: 922-9448, 922-9430-8