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in order to ascertain the delivery status of their items. In order to assist you when you call, our pleasant, helpful Customer Service Representatives will need to know the tracking (“registration”) number, so please have this information on hand.

WHERE CAN I GO TO USE EMS?

Express Mail Service is offered at the following Post Offices across Jamaica:

Corporate Area Post Offices

Rural Post Offices

Central Sorting Office, CSO, Kingston

Vineyard Town, Kingston 3

Cross Roads, Kingston 5

Liguanea, Kingston 6

Mona, Kingston 7

Constant Spring, Kingston 8

Half Way Tree, Kingston 10

Hagley Park, Kingston 11

Whitfield Town, Kingston 13

Denham Town, Kingston 14

Meadowbridge, Kingston 19

Western District Office, Kingston 20

Bridgeport

Waterford

Gregory Park

Greater Portmore

Spanish Town

Old Harbour

May Pen

St. Ann’s Bay

Mandeville

Santa Cruz

Montego Bay

Falmouth

Port Antonio

Annotto Bay

Morant Bay

Yallahs

Black River

Highgate

Port Maria

Ocho Rios

HOW EMS WORKS

On presentation of the item our customer service representative will advise customers of the despatch times for items according to airline flight schedules. Customers will be notified of the cut-off times for EMS items, as these are be based on the mail despatch times. This enables our customers to know the approximate delivery time to the addressee. The mail item will be checked for compliance with international security regulations and therefore must not be sealed prior to being submitted at the customer service desk. It is then weighed to establish the cost.

The entire Post Office team is working towards advancing the Jamaican postal service’s capacity to provide modern, efficient, yet very cost-effective services. We are committed to facilitating communication for development. The Customer Service Unit at the Central Sorting Office in Kingston will be happy to provide more details on this new entry into the international courier service arena.

Committed to Facilitating Communication for Development

Customer Service: Tel: 922-9448, 922-9430-8

Fax: 922-9439

Email: postcorp_admin@colis.com

Website: www.jamaicapost.gov.jm

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