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Prototypical case of responsibility without formal authority: the Toyota Chief Engineer.

The Chief Engineer says: “I have no authority.”

Everyone else says: “The Chief Engineer is the most powerful person in the company.”

They are both right.  The CE must lead by:

being knowledgeable, often right, fact-driven, an expert negotiator, strong-willed yet flexible, influence/persuasion.

Chief Engineer model: helpful in manufacturing; essential in healthcare!

Chief Engineer: Responsibility without Authority

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