We know half the plan is wrong, we don’t know which half. We have to watch it unfold, detect normal from abnormal right now, and fix it.
Traditional companies think of a plan
- as a of what will happen.
Lean companies think of a plan
- as an to be conducted
- to tell us what we
Paraphrase of Steven Spear , Fixing Healthcare… HBR’05
Plans are useless, planning is essential. (Eisenhower)