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Michigan Quality System & Lean References

Books:

Womack J, Jones D. Lean Thinking. (An overview)

Liker J. The Toyota Way.    Liker J, Meier D. The Toyota Way Fieldbook.

Shook J. Managing to Learn. (Best book on leadership in a lean organization and A3 use)

Dennis P. Getting the Right Things Done. (Strategy deployment or hoshin kanri)

Rother M, Shook J. Learning to See. (Value stream mapping)

Baker M, Taylor I. Making Hospitals Work (2009 from Lean Enterprise Academy, UK)

Sobek D, Smalley A. Understanding A3 Thinking. (Problem solving and A3 use)

Marchwinski C, Shook J, eds. Lean Lexicon.

Articles:

Kim CS, Spahlinger DA, Kin JM, Billi JE. Lean health care: what can hospitals learn from a world-class automaker? J Hosp Med. 2006;1:191.

Bush R. Reducing Waste in the US Healthcare System. JAMA 2007;297:871.

Spear S. Fixing Health Care from the Inside, Today. HBR. 9/05.

Spear S. Learning to Lead at Toyota. HBR 4/04

Spear S. Decoding the DNA of Toyota Production System. HBR 9/99

IHI Whitepaper: “Going Lean in Health Care”

www.ihi.org/IHI/Results/WhitePapers/GoingLeaninHealthCare.htm

Web:

Michigan Quality System at UMHS: med.umich.edu/mqs

Lean Enterprise Institute: www.lean.org webinars, books, meetings…

Ideal Patient Care Experience at UMHS www.med.umich.edu/i/acs/ipe.htm

Crossing the Quality Chasm (IOM): newton.nap.edu/catalog/10027.html

Lean Enterprise Academy (UK): www.leanuk.org

National Health Service (UK): www.networks.nhs.uk/networks.php?pid=211

Wikipedia: en.wikipedia.org/wiki/Lean_manufacturing

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