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Workshop Details

Structure of the tourism industry

Embrace Arabia trainers will give an overview of the structure of the tourism industry and identify specific aspects of recreational, business and MICE tourism.

Role of the tourism professionals

Trainers will explain the crucial role of tourist professionals as ambassadors of their country and region and reliable source of information for their guests. Trainers will focus on the ethical aspects as well as the role-model character of the profession.

Constant Learning and updating of information

Participants will gain a greater understanding why constant learning and updating of information is essential. Trainers will explain research methods and advise about reliable sources of information.

  • 2.

    Skill development

    • 2.1.

      Effective Communication

With a special focus on Tourism and Service Industry

The course designed to develop skills of effective communication and presentation with a special focus on tourism and service industry. The participants will be introduced to the basics of presentation and interpretation and gain a deeper understanding about the role of tourism professionals as ambassadors and representative of their region. The participants will experience research techniques and practice this in a real life scenario.

Workshop Type

In the two day communication seminar participants will be introduced to techniques of effective communication and presentation.

Workshop Objectives

Participants will learn basics of communication science and understand how communication is received as a combination of verbal and nonverbal messages. During practical exercises students will learn how they come across towards

Embrace Arabia - A Division of Maestro Commercial Enterprises

P.O. Box 75858, Abu Dhabi, UAE

  • 00971 (0) 2 641 9914

00971 (0) 2 641 9915



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