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Diversity Sensitivity One-on-One Training

First Impression Management, Inc.

Leading organizations acknowledge that working successfully with others who don’t share the same background, beliefs or traditions is a top priority in our new workplace. It becomes an even greater challenge when you become aware of a particularly valuable employee (high-level executive, manager) who has engaged in inappropriate workplace behavior. This employee may be too valuable to terminate or the behavior was mild enough that some response other than termination is appropriate at this time. We help you correct the problematic behavior and insulate your company from future liability.

We work with your employee and help them assess their own behavior that is causing them problems, we address their attitude toward people who are different from themselves and encourage them to understand the benefits of changing negative attitudes and resistance into appreciation and cooperation. Because we allow your employee the time to process their experience and be heard, they emerge from the session better able to put it behind them and return to their workplace focused and ready to apply what they have learned.

Please note: We will include in your training program all outstanding issues your employee is struggling with.

The presentation style for this program is one-on-one with the instructor at your location or one of our locations. The instructor interacts with the participant throughout the training and leaves room for discussions and questions where appropriate. A handout is provided as an aid for note taking and to give the participant concrete examples to take with them after the training.

The training begins with the participant taking the Discovering Diversity Online Assessment. The second step is when the actual training takes place (three hours) and their assessment is reviewed. At the end of the training they receive a certificate of completion. To ensure their continued success and to assist the participant as new issues arise, they will have access to the trainer for up to three months via online or phone.

Defines Workforce Knowledge, Understanding, Acceptance and Behavior on Diversity Issues

Discover Your Diversity Comfort Level The Discovering Diversity Profile guides learners through a confidential interpretation process that identifies their present attitudes about workforce diversity. They quickly assess their level of comfort

  • or discomfort — with differences by using a simple feedback grid that corresponds to the four

diversity areas. Their current feelings, opinions, knowledge, and skills are also pinpointed. The

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