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Roadway have gotten excited about being leaders. Through working on their emotional

intelligence, they have expanded the possibilities for their personal impact. Its effect has

been contagious. Inspiration and energy have spread throughout the company. A new

culture has emerged, one in which people are motivated and innovative. Their customers

are excited about the change as well. The new Roadway is surpassing many of their

competitors in revenue and net profit growth through savvy acquisitions, cost savings,

and an atmosphere of excitement, especially during a period that has not been kind to the

industry.

Does this story remind you of your recent executive education experience or

leadership and organization development programs? If so, we offer this story as

affirmation and encouragement to continue. If it does not, we encourage you to consider

the power of emotional intelligence to ignite excitement in your organization. You will be

amazed at the results!

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