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Alternative Dispute Resolution

What is Mediation?

Mediation is an informal, structured process in which a neutral third person, called a mediator, assists disputing parties in finding their own solutions to a problem. The mediator is not a judge and does not give advice. The mediator does not give input into the matter but merely facilitates the process. The conflict between the parties is discussed, ideas for resolving the conflict are generated, and mutually acceptable solutions for an agreement are considered. The parties are in control of how the conflict will be resolved.

Who is the mediator?

Mediators are trained DRC employees. The DRC Mediation Program Coordinator will select a mediator that is from a worksite other than the worksite that has requested the mediation.

Is mediation confidential?

Mediation is confidential. Information shared during mediation is confidential per the Ohio Revised Code 2317.023, and will not be disclosed unless the mediator and all parties agree to disclosure.

What does mediation offer employees?

Mediation offers the parties involved in a dispute the following:

  • An opportunity to be heard

  • An opportunity to develop new ways of dealing with conflict

  • An opportunity to select their own alternatives to the dispute as long as DRC policy is not violated

  • An opportunity to save time, expense and emotional distress of living with unresolved conflict in the workplace

If you would like help to resolve a conflict, call the DRC Mediation Program Coordinator at (614) 752-1812.

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