using interviews based on the questionnaires. The answers will be analysed and the findings discussed with reference to the literature.
Structure / preliminary chapters division
Data collection and analysis
Discussion and recommendations
There is still a lot of research needed in this area, especially from a South African point of view. South Africa, like many developing countries, relies on SMEs to reduce unemployment and to contribute toward the growth of the economy. Research into how ICT can enhance SMEs in order to keep them competitive and sustainable in the knowledge economy (information era) is at the top of many governments’ agendas around the globe. It is thus important that proper need analyses be undertaken and solutions be provided that assist SMEs. Other factors, such as the characteristics of SMEs, should be studied in greater detail in order to see how they affect the adoption of ICT by SMEs.
The next chapter is the literature review and it will expand on the ideas that have been expressed in this introduction. It will start off by defining the concepts of ICT and SME then it will discuss the current status of ICT adoption in South Africa. Thirdly it will discuss the current stumbling blocks of SMEs using ICT as a competitive tool. Fourthly it will highlight the possible benefits of ICT adoption by SMEs then finally it will discuss the ways in which SMEs could use ICT to become competitive.
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