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rural residency. To be effective, training should be comprehensive and ongoing.

b.Interagency cross-training should occur between and among providers from systems that have interrelated services.

In addition to having accurate information about domestic violence and about the range of services for victims available in the community, providers need accurate information about other systems with which they interact. For example, the health care system is required to notify the police in domestic violence cases that involve injuries resulting from gunshots or stabbings. Understanding the role and responsibility of police in these cases will facilitate effective handling.

Similarly, substance abuse  treatment providers may treat mandated clients who are on probation or parole. A solid understanding by substance abuse treatment providers of the roles and responsibilities of probation and parole will strengthen their abilities to effectively coordinate responses.

c.In conjunction with domestic violence service providers, providers across all systems should develop policies and protocols for responding to both victims of domestic violence and abusers, should commit the policies/protocols to paper, and should openly share them with other systems and the public.

Openly sharing policies and protocols demonstrates community accountability for responding to the problem of domestic violence and a willingness to modify responses if necessary.

d.Providers across all systems should be adequately supervised and held accountable for their participation in implementing their organization's domestic violence policy/protocol.

Mechanisms should be developed to identify, counsel, discipline, or otherwise hold accountable staff whose conduct is inconsistent with organizational policy/protocols, and to provide opportunities for retraining, if necessary. Similarly, organizations should identify

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