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STUDENT’S NAME :ALARI BRAHMA & ANKITA SAHAY

Project Title: To develop a Quality Manual & Comprehensive Quality system

Project Guide: S.S.Ray

Background: A retail house catering to the premium market should have procedures in line with the company’s standards for meeting customer’s satisfaction. The standards and specifications set should not depend on the in-house or out-sourced manufacturing for a consistency in the final merchandise. Thus the project was framed to develop a standard quality manual.

Objective:To develop a comprehensive quality bible aiming at product integrity and overall consistency in all operations.

Methodology: Based on the study of the existing

                        Methods & acting on the difference to achieve the ideal procedures for a zero defect merchandise.

Findings:Quality manual developed featuring Product Quality Rating System (PQRS), Defect Library, Quality Index, o AQL, Zero Re-Work.

Conclusion: This manual will act as a guideline for all QA Personnel, Garment Vendors & other concerned  heads to understand company’s standard in line with customer’s standard in line with customer’s expectations.

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