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Strategic Portfolio and Operations Planning Newmark Knight Frank’s Consulting Group’s (NKF Consulting) Strategic Portfolio and Operations Planning team assists clients in defining their real estate, facilities and operations strategy to support the development of best practices, short- and long-term business strategies, and on-going operating requirements.This significantly impacts operating costs, customer satisfaction, employee attraction and retention, customer service and brand image, operational risk and flexibility.

Our work includes comparing the correct state of a portfolio to best practices which may include alternative real estate and facilities strategies. We then recommend the optimal short- and long-term solutions to minimize costs, improve employee attraction and retention and promote a corporate image that enhances the brand. Our methodology combines our operations and portfolio expertise with the internal knowledge of the organization and creation of a consensus-building environment to drive to a fully supported action plan.

Workplace Strategies NKF Consulting incorporates workplace strategies that increase productivity, improve quality and customer service and reduce total occupancy costs.

An effective workplace strategy is one that unites its facilities, employees, processes and technology in a synergetic

effort to attain the company’s business objectives. We review and assess each business function, work process and

customer-supplier relationship for “waste” and non-conformance to customer requirements using Lean and Six Sigma techniques. This results in improved work flow, reduced time to deliver work product, error reduction and higher employee satisfaction. We then combine our proposed workplace strategies with aesthetic reflections of a company’s brand and culture in order to master plan the ideal office, service center or production facility.

Workflow and Business Process Improvement NKF Consulting’s Workflow and Business Process Improvement team assists clients in streamlining the flow of work within the organization to improve productivity, quality and consistency, while reducing operation costs.

Our services can range in scale from incremental process improvement to full scale business transformation. No matter the scale, we continuously focus on reducing hand-offs between people or functions and the elimination of non-value-added activities.

Foundation of Process Improvement Activity-Based Management (“ABM”) is the powerful foundation for process improvement and optimization. ABM uniquely combines both process mapping and process costing functionality to assist in the improvement of operational and strategic decision-making. By using ABM, executives gain insight into actual processes and activities, as well as the costs associated with these processes and activities that can be defined and improved upon.


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