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and support

• Shared phone book and directory services integration allows you to easily manage networks of any size


• Easy and fast access to any host with the phone book feature

• Role-based access and rights management puts you in control - you decide who can do what, where and when

iMpRove pRodUCtivitY

  • Cross-platform support means more incidents can be solved from your desk

  • Fewer desk-side visits allow you to field more support calls

  • User down time will decrease because you can easily resolve issues from your computer

  • Intel vPro support extends your remote control reach and further reduces the need for desk-side visits

iMpRove CUStoMeR SatiSFaCtion

  • Positive IT support/vendor experience from swift incident resolution

  • Less server and client down time means more satisfied users

iMpRove FlexibilitY

  • One tool for all operating systems and devices

  • No need to configure firewalls across heterogeneous networks with supplementary Netop WebConnect

  • Completely scalable from one to thousands of hosts

  • One guest can access many hosts simultaneously

  • Centralized rights administration with Netop Security Server allows you to set all user rights from one location

  • Multiple guests can access a single host to collaborate on solving an issue

RedUCe CoStS

  • Your administrative costs will go down because support reps can take more calls

  • Solving issues remotely will trim travel costs

  • Centralized installation and deployment will reduce the cost of system rollouts, upgrades and updates

  • Automated routines will free up resources

  • Document all activity with more than 100 events logged and video recording of entire sessions

  • All data traffic is encrypted with 256-bit AES

  • Further security via dynamic key exchange using the Diffie-Hellman method with key lengths up to 2048 bits


- PC PLUS MAGAZINE “Netop’s option is the most complete of the bunch...It’s the sheer amount of options here that really impresses, installing enables you to access and edit registry files, perform inventories of hardware and software on remote systems and even access PCs before they’ve loaded their operating systems.”

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