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BANKING & FINANCE

KEY HIGHLIGHTS

Benefits

  • -

    Achieved a high aggregation ratio with 83 to 86 PCs per server.

  • -

    Simultaneously reduced cost, enhanced usability and increased security.

Solution

  • -

    OA-dedicated PC terminals running

Windows XP OS + SP3

“When implementing new virtual desktop terminals, we placed utmost importance on the ease of use and vendor reliability. VMware not only oers clear roadmaps and reasonable licensing systems, we also regard them as a business partner with whom we want to be associated with, from both the corporate and engineering aspects.”

Mr. Mizuhiko Tokunaga, Senior Manager of Systems Division, The Bank of Tokyo-Mitsubishi UFJ, Ltd.

The Bank of Tokyo-Mitsubishi UFJ, Ltd.

To reinforce the security of its PC terminals, The Bank of Tokyo-Mitsubishi UFJ, Ltd. decided to introduce a virtual desktop environment. In addition, they also implemented “Desktop Everywhere” to enable an easy-to-use terminal environment.

For a start, the bank’s virtual desktop environment of 3,000 PCs in the IT division was replaced with VMware View, resulting in a more secured PC

environment with improved usability.

Reinforcing Security of PC Terminals with Adoption of Virtual Desktop One of Japan’s mega-banks, The Bank of Tokyo-Mitsubishi UFJ, an aliate of the Mitsubishi UFJ Financial Group, was incorporated through the merger of The Bank of Tokyo-Mitsubishi and The UFJ Bank in January 2006. Its network of 848 branches and oces includes 772 domestic branches and oces, and 76 overseas oces (as of March 31, 2010). The bank oers a wide range of banking services, handling transactions ranging from corporate, retail, international to investment, such as derivatives and syndicated loans, asset management for defined contribution pensions and other types of properties, and more.

Having had an in-house oce automation (OA) environment based on PC terminals for more than 10 years, The Bank of Tokyo-Mitsubishi UFJ saw the increasing need to protect its terminals from viruses and potential information leaks. This drove their decision to move away from PC terminals and seek a more secure solution.

Mr. Mizuhiko Tokunaga, Senior Manager of the Systems Division, The Bank of Tokyo- Mitsubishi UFJ, said “With the intention of replacing our PC-based platform, we launched a study to determine whether to adopt a terminal service or a virtual desktop scheme. We also evaluated an OA environment and a transactional Web environment, by using them on a daily basis for about 8 months. Our studies showed that the virtual desktop solution oered two advantages, namely its support for more software types and the ability to prevent an application failure from bringing down the entire system. With that in mind, we decided to adopt the virtual desktop solution.”

Virtualization Implemented on 3,000 PCs with Full VMware Support The Bank of Tokyo-Mitsubishi UFJ made a decision on VMware View, as it met their specific criteria on product roadmap and the validity of available licensing systems.

“The VMware View virtual desktop is frequently improved in terms of functionality. It is upgraded semi-annually or annually with additional functions. We only wanted to work with products with a clear product roadmap, because when the roadmap is unclear, such as when a product model is introduced over several years, it would not be possible to start a pilot project and acquire a budget for it. Given our concern, VMware proposed a clear and easily understandable roadmap for the coming years, which enabled us to start the project without any misgivings. In addition,” Mr. Tokunaga continued, “the licensing system and pricing further persuaded us to adopt VMware.”

Concurrently migrating all of the bank’s 3,000 PCs to VMware would have been risky. For a start, the bank decided to migrate the PC terminals in its Systems Division to the virtual desktop. Comparisons were made between the maintenance costs of the existing PC environment and the virtualization costs, including the input labor as well as the hardware and software costs. The results confirmed the cost advantages of the virtual desktop. In addition, repeated feasibility studies were also performed, with VMware View which achieved a virtual desktop aggregation ratio of 83:1 to 86:1 on one blade server.

CUSTOMER CASE STUDY / 1

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