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How to Complete the Continued Claim Form Transcript

Welcome to the printing and distribution center for the Employment Development Department. I'm Loree Levy, Deputy Director here at EDD. And this is where we print, sort, and mail upwards of more than 200,000 Unemployment Insurance checks a day to people who have lost their jobs.

At the height of the recession, we've paid out more than $80 million dollars a day in these valuable benefits: money that is critical to you, your family, and to your local community.

We know how important it is that you get these benefits on time, about every two weeks during the course of your unemployment. And there's something you can do to help us reach that goal. Make sure you fill out your continued claim form completely and correctly before you mail it.

Every day, EDD receives stacks and stacks of continued claim forms in the mail. We rely on technology to help us get these claim forms opened, scanned, and processed as quickly as possible. Yet, every day upwards of 30 percent of the forms arrive incomplete, or including some kind of error.

That slows down the process and can cause your claim form to be routed back to a representative for further follow up and clarification from you, delaying the issuance of your check.

To help us all avoid such delays we've developed a tip sheet for you with some important Dos and Don'ts of filling out the continued claim form. You can find the Summary Tip Sheet on the Unemployment section of our EDD Web site at www.edd.ca.gov. Hopefully, it will be helpful for you to have it handy when you fill out your form. You can also refer to your handbook, A Guide to Benefits and Employment Services, for an explanation of each question on the claim form. The handbook was sent to you after EDD processed your application and an Internet copy can be found on our EDD Web site.

Within about 10 days of EDD processing your application for UI benefits, you will receive your FIRST claim form, which you will need to fill out and return to us. You must meet all eligibility requirements and only then will your first benefit check be issued along with another Continued Claim form. You must complete and submit a Continued Claim form every two weeks.

Now let’s look at tip number one for filing out your form: be sure to use only blue or black ink. No pencils or pink or red ink, because those are difficult for our scanners to read.

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