questions on forms or correspondence, contact EDD. We'll give you some contact information in a moment.
Finally, make sure you complete and mail in the continued claim form on the date shown on the front of the form. Benefits cannot be paid until a properly completed and signed form is submitted.
DO NOT mail the claim form early: the check will not be processed. You will be mailed a duplicate claim form to be completed and mailed again, which will delay your check.
Also, DO NOT mail the claim form late. If you mail it more than 14 days after the mail date listed at the top of the form, we will have to do a follow-up phone interview with you to determine why. Again, this can result in a delay or maybe even denial of your benefits.
We are happy to report that despite the unprecedented volume of unemployment claims EDD is processing, a vast majority of our customers are receiving their valuable benefits on time. We are working hard to continue to meet that goal and hope this video will help make you an active partner in that effort.
If you need to contact us, you can:
Access our Web site at www.edd.ca.gov for more information,
Use the Contact Us and Ask EDD feature on our Web site and submit a
question about Unemployment Insurance, or
Call toll-free at 1-800-300-5616.
Thank you and don't forget to access our Web site or visit a local office if you would like assistance with your job search.