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MAJOR IMPACT OR SIGNIFICANT

Use tasks where your actions had an impact on others or the work environment. For example, applicants could discuss

OUTCOME

procedures they developed for their office that streamlined

operations; discuss how they negotiated a contract that resulted in a favorable outcome; or describe how their input on a project made a significant impact on the organization.

KSAs: Steps to Success

Step 1:

Gather information about yourself.

  • Employment background (an up-to-date federal application).

  • Accomplishments (concrete evidence that proves your knowledge, skills, and

abilities). ¾ Did you resolve a long-standing problem? ¾ Did you discover a new and better approach for getting things done?

¾ What was solved, created, changed for the better or improved because you were there?

¾ Did you take on any extra responsibilities above and beyond your job description?

¾ W h a t h a v e y o u r s u p e r v i s o r s c o m m e n d e d / c i t e d / a w a r d e d y o u f o r ?

  • All of the training and education you have received.

  • All training and education you have provided to others.

  • Special assignments, details, team responsibilities, acting positions.

  • Publications, products, or research to which you contributed, whether as part of a team or independently.

  • Presentations and briefings you have made, whether in-house to key people, to other agencies, or at conferences.

  • Honors/awards (within the past three years).

  • Performance appraisals (they serve as "memory joggers" for your accomplishments).

Effective KSA Writing

Revised June 5, 2006

Page 8

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