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supervisors. I am skilled in communicating clearly both orally and in writing. My supervisors depend on me to communicate priorities and significant information to department heads, congressional offices, and the public. I am sensitive to public affairs issues, politically accurate responses, and tense situations. I speak and write with excellent grammar.

The next KSA was written by a security specialist, GS-12.

Knowledge of the theories, principles, practices, and techniques of Automated Information Systems (AID) security for U.S. government computer systems and installation:

As a result of experience in both Army and Navy operations, in overseas as well as with U.S.-wide computer systems, I have maintained extensive knowledge of U.S. government computer systems. In addition, due to widely varied experience, I have cultivated a network of top computer experts in the U.S. and abroad who regularly inform one another about latest updates and developments in sophisticated systems.

Education/Training KSA

The following is a statement of related education and training that supports the KSA. The employee is chief of medical technical equipment, GS~12.

A general knowledge of the mission, organization and activities of a health care facility:

Education and Specialized Training: Currently enrolled (with 42 hours earned) in dual degree Bachelor's program at Howard University, Washington, DC, in Business Management and Computer Sciences.

Earned well over 1,500 hours training with advanced medical technology and equipment {see complete listing attached to federal resume).

In earlier career, completed over 400 hours as firefighter in fire safety, prevention and emergency medical care.

Award/Recognition KSA

An award or recognition indicates the quality at which duties have been performed that demonstrate a KSA. The record of the award must contain sufficient information about relevant behaviors or activities to show that the KSA was demonstrated at some level. The following KSA was written by an environmental specialist, GS-13.

Knowledge of federal hazardous materials transportation regulations: At the conclusion of a recent Safety Review by the Office of Motor Carriers, I was commended for knowledge of regulations and programs developed for the company. In addition on my most recent performance evaluation, I was cited for having "excelled at meeting new challenges and improving the performance of the Fleet Safety Programs."

Effective KSA Writing

Revised June 5, 2006

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