Important Elements of the KSA Statement
CONTEXT: Write about individuals and groups with whom you’ve worked.
CHALLENGE AND ACTION: Describe a specific problem or goal and the actions you took to resolve the challenge.
RESULT: Provide examples of results. If you can include numbers to quantify the result, please do that.
Recommended KSA Format
RECOMMENDED KSA FORMAT
Here is the federally recommended setup for each KSA. Follow this format when you write your own KSAs. The fonts and paper you use should match your application package.
Department of Health and Human Services Program Support Center Division of Supply Management, Quality Assurance Branch Perry Point, MD Announcement Number: 98P-04 Title of Position: Project Coordinator, GS-301-12 Candidate: Thomas Richard Smith, SS: 123-45-6789 KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of theory and principles of management, organization and administrative procedures of a Medical Supply Center.
As the Center Project Coordinator from 1985 until present, I have demonstrated my expert knowledge of theory and principles of management, organization, and administrative procedures of the Supply Service Center. I m currently coordinating seven major critical NIH drug studies and serve as the facilitator for the Veterans Administration's central mail order pharmacy program (CMOP). This is a large service contract disseminating products to ten distribution centers.
Effective KSA Writing
Revised June 5, 2006