These experiences are just as valid as work-related examples as long as they are relevant to the KSA about which you are writing.
Try reviewing your experience in order from the earliest experience to the most recent experience so as not to miss any job or experience that is relevant to the KSA. You should review your total experience both paid and volunteer, and training for each KSA and look for situations that apply to the particular KSA. This is because experience that you have in one job or one area may apply to more than one KSA.
Example: The KSA Ability to meet and deal with members of the general public and the KSA Ability to coordinate the activities of a subordinate staff- both involve skill in oral communications.
Do not worry about being repetitious in writing KSA responses. Each KSA is rated separately by the subject matter expert (SME)/promotion panel and as long as the information you give is relevant, it does not matter if you have used it already in another KSA.
To help you with this step we have attached a chart showing one method you can use to organize your thinking when you begin to review your experience.
Step 3 Analyze the experiences you have identified
This is where you scrutinize the experiences you identified in step 2 and zero in on the things that really matter in what you do or have done. It is where you identify how you use the knowledge, skill, or ability in your job or experiences. This kind of information is at the core of the KSA process. (This process is sometimes called "Task Analysis.") You need to ask specific questions about the experience you have identified. The answers that you come up with will be used to complete the actual writing of the KSA (Step 4). Examples of the kinds of questions you need to ask about your experiences follow:
What kind of knowledge or skills do I use in my job?
What are the steps, procedures, practices, rules, policies, theories, principles or concepts that I use in my job?
How do I apply the knowledge, principles or concepts that I use in my job?
How do I apply the knowledge that I have to accomplish my work? What kind of supervision do I receive? How is my work assigned? What is my responsibility to accomplish work? How independent are my actions?
Effective KSA Writing
Revised June 5, 2006